State Farm® Insurance Agent Ed Santos
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
José Enrique López
November 26, 2025
5
out of
5
rating by José Enrique López
"Gracias a Chy Portillo por responder todas mis preguntas y ayudarme a resolver mis dudas."
Dayana Hurtado
November 25, 2025
5
out of
5
rating by Dayana Hurtado
"Excelete atencioʻn de parte de CHAY, Super agradecidad por su buen trato y amabilidad, Siempre atenta con su clientes. Gracias"
Elmer Chi
November 25, 2025
5
out of
5
rating by Elmer Chi
"Sinceramente me gusta trabajar con chy ,ella siempre sabe como ayudarme con mis necesidades, me explico muy bien sobre el seguro de vida y finalmente voy hacer una solicitud, ella es una persona muy amable y muy valiosa para esta compañía, y también ayuda a mi familia con sus necesidades del seguro , realmente se las recomiendo ella las va ayudar con lo que necesiten con toda la amabilidad, excelente servicio ⭐⭐⭐⭐⭐"
We responded:
"Elmer- Me alegro mucho que les a podido ayudar con tus polizas de auto y casa. Realmente el honor es departe de Ed Santos State Farm Agency, nuestros licensiados como Chy estan dedicados ayudarte no solamente de ahorrar pero lo mas importante es de que entiendas muy bien tu polizas y que State Farm te apolle en un incidente. Si tienes otras preguntas, llamame directamente. Bienvenido a la agencia de Ed Santos State Farm y apreciamos su negocio!"
Ronny Taborga
November 25, 2025
5
out of
5
rating by Ronny Taborga
"Detailed oriented and helpful with answering any and all questions!"
Monica Rios
November 25, 2025
5
out of
5
rating by Monica Rios
"Ed was fantastic, he went above and beyond to help me, managing to reduce my premium by more than half, and a better coverage. I love my new insurance rate and truly appreciate his professionalism and effort. Highly recommended!"
Susan Stout ;-;
November 25, 2025
5
out of
5
rating by Susan Stout ;-;
"Amazing service, Benlla was very helpful in getting me the best prices for my car."
Jessica Canoy
November 14, 2025
5
out of
5
rating by Jessica Canoy
"Great customer experience from this team, specifically Benlla! She’s been great with helping us with our policies. Very happy with our experience."
We responded:
"Hello Ms. Canoy- Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Ed Santos State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Madisen Nelson
November 14, 2025
5
out of
5
rating by Madisen Nelson
"Extremely helpful team!!"
We responded:
"Hi Ms. Nelson, we appreciate your review! We are delighted to know you had a great experience with our office at the Ed Santos State Farm agency. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Alec Mulgrave
October 29, 2025
5
out of
5
rating by Alec Mulgrave
"Great service from this team! I especially appreciate their patience through my busy work schedule. I was recommended to check them out by the owner himself, Ed, and I’m glad to have found an auto insurance policy that was about half of what I was previously paying! That was big for me especially since I’ve been with my previous carrier for many years."
We responded:
"Mr. Mulgrave- We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for trusting the Ed Santos State Farm agency. "
Genny Stout
October 24, 2025
5
out of
5
rating by Genny Stout
"Great service! The team is helpful, professional, and makes everything easy to understand"
We responded:
"Mrs. Stout- We appreciate your review! We are delighted to know you had a great experience with our office at the Ed Santos State Farm agency. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
cami durantes
October 24, 2025
5
out of
5
rating by cami durantes
"Amazing service when arrived! They were very professional and helpful when quoting my car and answered all the questions I had. Would definitely come again and recommend it to friends and family!"
We responded:
"Ms. Durantes- Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us at the Ed Santos State Farm agency; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Elias Portillo
September 29, 2025
5
out of
5
rating by Elias Portillo
"Ed Santos and his team are always willing to help with the best service and they’re very friendly . Prices are affordable. It’s great insurance , I would recommend to everyone ."
We responded:
"Thank you, Mr. Portillo, for your review! My State Farm team and I, are here to help, please do not hesitate to reach out to us. Thank you again! "
Ismael
September 24, 2025
5
out of
5
rating by Ismael
"Excelente servicio y atención por parte del Sr. Santos, me respondió todas las preguntas que tenía de los seguros de vida y me ayudó a elegir lo que realmente necesito, Recomendadisimo, elijan seguro de vida que la familia se queda por si faltamos un día"
We responded:
"Thank you, Ismael, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Ed Santos State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Christopher Gonzalez
September 13, 2025
5
out of
5
rating by Christopher Gonzalez
"The agency people are friendly and helpful. When I had issues with my car. I received helpful advice and reasonable prices. I enjoyed having the insurance."
We responded:
"Mr. Gonzalez, We sincerely appreciate your feedback. Please feel free to reach out if you have any questions or concerns about your policies with us, so we can promptly assist you."
nervan el-turkey
September 4, 2025
5
out of
5
rating by nervan el-turkey
"“I had an outstanding experience with Chyhita customer service representative who truly went above and beyond. Even though my issue wasn’t expected to be resolved immediately, she responded quickly and addressed all of my concerns with great professionalism and friendliness. She even followed up with another company on my behalf, ensuring everything was taken care of. I really appreciate the dedication and excellent service. Keep up the great work!” Thank you is not enough!"
We responded:
"Thank you Mrs. Nervan for reviewing the Ed Santos State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Iliana Castro
August 28, 2025
5
out of
5
rating by Iliana Castro
"The attention is excellent and they respond well to any questions you may have. I recommend it."
We responded:
"Hi Ms. Castro, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you again. "
Luis Mendez
August 14, 2025
5
out of
5
rating by Luis Mendez
"Great customer service thank you."
We responded:
"Hi Mr. Mendez, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Ed Santos State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jessica Rivera
August 7, 2025
5
out of
5
rating by Jessica Rivera
"Chyhita Portillo helped me get my life insurance policy, and she made the process so easy. She was friendly, quick to respond, and answered all of my questions clearly. We communicated entirely through email, which was perfect for me. I definitely recommend her!"
We responded:
"Hi Mrs. Rivera- Thank you so much for your kind words and recommendation! We’re thrilled to hear that Chyhita made the life insurance process easy and convenient for you. She takes pride in providing clear communication and prompt responses, so it’s wonderful to know that you had a positive experience working with her via email. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out! My State Farm team and I are happy to be your good neighbor! Welcome to the agency!"
José Luis Hernández
August 3, 2025
5
out of
5
rating by José Luis Hernández
"Excelente"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Adrian Cruz
July 31, 2025
5
out of
5
rating by Adrian Cruz
"Excellent service and customer service I recommend it!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office of Ed Santos. If you ever have any questions or need assistance, we’re here to help!"
Anthony Nelson
July 17, 2025
5
out of
5
rating by Anthony Nelson
"Just want to say that my experience with Shai was a smooth and non pressured experience. She provided me with great details on my new policy in order for me to have a full understanding of what I was looking for in insurance. Thank you Shai,"
We responded:
"Mr. Nelson- thank you so much for your feedback in regard to Chy. I couldn't agree more with you. I am glad that you are off to a good start with our agency. Please call our office and ask for me if you have any additional questions. Thank you for choosing the Ed Santos State Farm agency. "
nichole sacknowitz
July 3, 2025
5
out of
5
rating by nichole sacknowitz
"Five stars! (I would give 10 if it were an option ) We did the entire auto quote through email and text! Ed was super patient through my few edits and now I am saving some money over my previous carrier. Thank you !"
We responded:
"Thank you so much for the fantastic 5-star review! We’re thrilled to hear that we were able to assist you patiently and that you’re saving money with your new policy. It was a pleasure working with you through email and text to make the process easy and convenient. If you ever need anything else, don’t hesitate to reach out! Thanks again for your kind words and trust in us."
Jose Argueta
July 2, 2025
5
out of
5
rating by Jose Argueta
"Benlla Era una gran ayuda con la aplicación de state farm. la oficina entera es muy amable."
We responded:
"Senor Argueta, muchas gracias por su cooperacion y se les agradece mucho por ser nuestro cliente. Sin duda, aqui estamos para servirles. "
Ana Guevara86
June 25, 2025
5
out of
5
rating by Ana Guevara86
"Sinceramente me gusta trabajar con el señor Santos , siempre sabe como ayudarme con mis necesidades, me explico muy bien sobre el seguro de vida es una persona muy amable y muy valiosa para esta compañía, y también ayuda a mi familia con sus necesidades del seguro , realmente se los recomiendo el les va ayudar con lo que necesiten con toda la amabilidad, excelente servicio Gracias señor santo por su amabilidad usted y su personal"
We responded:
"Hola Ana- We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Mil gracias nuevamente Ana! "
santos campos
June 23, 2025
5
out of
5
rating by santos campos
"Well I like Ed Santos talking care the customers All workers are so nice and polite"
We responded:
"Mr. Campos, glad to see you walk-into our office. The pleasure is ours and please feel free to call us or visit again when you need assistance. Thank you for your kind words. "